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Terms of Use, Payment and Refund Policy

Effective and last updated: July 14, 2026

By registering for, accessing, or using 2FA Pro, you confirm that you have read and accepted these Terms, the Privacy Policy, and the Security Policy. If you do not agree, you must stop using the service.

1. Service and eligibility

2FA Pro provides tools to generate, store, encrypt, and synchronize OTP/TOTP codes. You must have legal capacity, provide accurate information, only store data you are entitled to use, and not use the service for unlawful, intrusive, fraudulent, or harmful activity.

2. Account and recovery data

You are responsible for valid activity under your account and for protecting your device, Master Password, and recovery codes. We may be unable to recover an encrypted vault if these are lost. Maintain an independent backup for critical accounts and do not treat 2FA Pro as your only copy.

3. Pro plans and payment

Prices, terms, and benefits are shown at purchase. A Pro plan is activated after the system receives and reconciles the correct payment identifier, destination account, amount, and transaction status. You are responsible for bank fees, an incorrect transfer description, or payment to an incorrect account unless the law provides otherwise.

No-refund policy: because the Pro plan is a digital service supplied or activated immediately, confirmed payments are final and non-refundable for change of mind, non-use, unused time, loss of an account/Master Password/recovery code, device incompatibility, or violation of these Terms. This applies to the maximum extent permitted by law.

4. Mandatory exceptions and payment discrepancies

Nothing in these Terms removes a mandatory refund, remedy, or consumer right that cannot legally be excluded. Duplicate or excess payments, failure to activate after correct payment, or an unreconciled payment will be reviewed using transaction records, technical capability, and applicable law. Send a request to support@sync2fa.com with the payment identifier and valid evidence.

5. Suspension and termination

We may restrict, suspend, or terminate access to protect the system, comply with law, or address fraud, violations, or security risks. You may stop using and delete your account; deletion does not create a refund right for unused Pro time unless required by law.

6. No warranties

The service is provided “as is” and “as available.” To the extent permitted by law, we do not warrant uninterrupted, error-free, completely secure operation, compatibility with every device, generation accepted by every third-party system, or recoverability of all data. Device time, third-party configuration, and network quality may affect OTP codes.

7. Limitation of liability

To the maximum extent permitted by law, 2FA Pro is not liable for lost data or access, lost revenue/profit, or indirect, special, incidental, or consequential damage arising from lost/disclosed credentials, compromised devices or browsers, user conduct, phishing sites, third-party failures or changes, force majeure, or failure to maintain a backup.

If legally permitted, our aggregate liability for a claim will not exceed the amount you actually paid for Pro during the 12 months preceding the event. This limit does not apply to liability that cannot legally be excluded or limited.

8. Indemnity and prohibited conduct

To the extent permitted by law, you are responsible for claims and costs directly resulting from your unlawful conduct, infringement of third-party rights, disruption, reverse engineering, or misuse. Do not conduct penetration tests, automated scans, bypass limits, or access another user's data without written authorization.

9. Changes, governing law, and disputes

We may update these Terms due to service, security, or legal changes and will provide appropriate notice of material changes. Vietnamese law governs these Terms. The parties will first seek a negotiated resolution; unresolved disputes may be submitted to a competent authority under applicable law.

10. Contact

Support email: support@sync2fa.com
Website: https://sync2fa.com/